Customer service and involvement
A smart city is only genuinely smart if its residents’ everyday lives are fluent. In the Smart Tampere programme, we are using agile experiments to find new, easy-to-use electronic services for Tampere residents. We want the city’s residents to be able to use the city’s services easily and at their own convenience.
Our customer service experiments are based on the residents’ own requests. Feedback is collected from customers during and after the experiments, and the results are used to determine whether the experimental tools could be deployed more widely in the city.
In addition to electronic services, we wish to offer Tampere residents new ways to influence the development of their living environment. Ideas small and large can be realized when we work together.
Who can participate?
Tampere residents: you are warmly welcomed to try out, use and comment on the city’s new services.
Companies: we would love to hear about solutions that may help Tampere serve its residents better, use customer feedback more efficiently, and open new channels for participation.
Try new services
The electronic services offered by the City of Tampere are constantly expanding. Test them and find your new favourites.
Find channels for participation
The city offers its residents several new ways to participate in decision-making and develop the living environment. Take part to have your say!
Offer your expertise
Businesses are welcome to offer their expertise for the city’s needs. Follow BLINK and contact our project managers.